Process Improvement Analyst in New Orleans, Louisiana For Sale

Primary Location: Louisiana-New OrleansJob Function: OtherMRV Minimum Salary: $47,000.00MRV Maximum Salary: $107,500.00FLSA Status: ProfessionalRelocation Option: Approved in accordance with the Entergy guidelinesUnion description/code: NON BARGAINING UNIT-NBUNumber of Openings: 1.00Req ID: xxxx2Travel Percentage:Up to 25% JOB SUMMARY/PURPOSEUtilize process improvement methodologies (e.g. LEAN and related skills) to drive changes to Entergy Shared Services (ESS) business processes which in turn will yield improvements in efficiency, effectiveness, and cost.Collaborate with various ESS departments including Human Resource Operations, Finance Operations, IT, Administrative Services, Supply Chain and others at multiple levels within ESS to identify process improvement ideas and lead teams to improve business processes.Support the development of a process improvement center of excellence (COE) as a framework for supporting process improvement practices and tools to members of the shared services organization and Entergy as a whole.This role is part of a small team of process improvement professionals at Entergy. JOB DUTIES/RESPONSIBILITIESUtilize improvement methodologies (e.g. LEAN & Six Sigma) and related skills to present, facilitate and lead end-to-end process improvement events.Drive teams to re-design processes to be more efficient and effective.Engage Entergy Shared Services (ESS) departments as an internal consultant and advisor to help uncover opportunities to improve processes.Develop strong working relationships with operational teams and act as a resource to investigate and eliminate waste from their day-to-day work processes.Lead and coordinate problem-solving activities that include defining problem statements, determining root causes, establishing goals and proposing solutions in the development of process improvement charters.Work with an analytics resource to help use data and information to uncover opportunities to improve processes and use this information to support improvement proposals to departments within shared services.Design high-level project plans that include activities identified during process improvement activities (interviews, value stream mapping workshops, etc.) to improve processes.Work with project managers to seamlessly hand-off these high level plans so that they may be executed.Work with other process improvement professionals to support the development of a process improvement Center of Excellence including training, methodologies, and tools.Support the development of Service Level Agreements (SLAs) between service owners and internal customers.Conduct benchmarking activities that compare performance of SLAs to various industry benchmarks.Facilitate a workgroup composed of internal customers and ESS leadership to further identify opportunities to improve the cost and quality of ESS business processes. MINIMUM REQUIREMENTSMinimum education required of the positionBachelor's degree or equivalent work experience. Minimum experience required of the position2-3 years of experience with process improvement leveraging a specific methodology such as LEAN, Six Sigma, orequivalent. Experience with strategic thinking, relationship management, situational assessment, problem solving andreporting. Shared services or corporate center experience. Minimum knowledge, skills and abilities required of the positionAppreciable change management experience. Experience with process optimization and end-to-end processes.Experience with performance management, developing and tracking KPIs. Ability to communicate effectively with alllevels in the organization. Understanding of the industry and industry best practices. Strong collaboration andrelationship management knowledge, skills and abilities. Strong communication, facilitation, presentation and creativeproblem solving skills. About Entergy: Entergy Corporation is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 10,000 megawatts of nuclear power, making it one of the nation’s leading nuclear generators.Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of more than $12 billion and approximately 13,000 employees. EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. Pre-employment Testing: One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through pre-employment testing. If this position does require an EEI test, the type of test will be located under the qualifications section of the job posting. If you are invited to a test session, we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test. The test brochure will give you critical information on the test such as time allocated and number of questions. Also, keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website, http://www.eei.org/practicetests, Logon ID: entergy, password: practice test (2 words)..
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